Cancellation & Refund Policy

Last updated: 21 July 2026

Because every House of Ionara retreat is designed and reserved individually — venues, catering, transport, and local experiences are committed on your behalf — our refund terms follow the cancellation schedule below. Full details are in our Booking Terms & Conditions.

Cancellation schedule

60+ days before the retreat: your 30% deposit is retained, but can be credited in full toward a new retreat within 12 months.

30–59 days before the retreat: 50% of the total retreat price is due; any amount paid above that is refunded.

Fewer than 30 days before the retreat: 100% of the total retreat price is due.

If we cancel

If House of Ionara cancels a confirmed retreat for reasons within our control, you receive a full refund of all amounts paid.

Rescheduling

Where circumstances allow, we will always try rescheduling before cancellation — often at no additional cost if requested 60+ days in advance.

Refund processing

Approved refunds are processed to the original payment method within 14 days.

Questions? Contact inquiry@houseofionara.com.